Set in an ironically dysfunctional office environment, this dramatization introduces viewers to the strengths and limitations of spoken, written, and visual forms of communication; common barriers to good communication; and ways to overcome those barriers. Examples of communication disconnects are combined with tips on phone etiquette, speaking in meetings and one-on-one, writing e-mails and letters, and body language. Communication-killers are then...

This program guides viewers through an E.A.S.Y. communication process. Students learn constructive communications by identifying the Effect they hope to achieve; understanding the knowledge and attitude of their Audience; explaining the Subject with specific and organized information; and seeing the positive effects of knowing and understanding Yourself.

This video helps viewers learn how to accept and benefit from the differences in team members' backgrounds, discover the traps to avoid when participating in team meetings, and how to ask for specific performance feedback to ensure continuous improvement. It teaches users to communicate effectively in a team by accepting diversity, participating in meetings, and asking for feedback.

Are you involved in leading group discussions? If so, you'll want to ensure productive contributions, manage group dynamics, and achieve planned outcomes. Facilitation means "making it easy." In this video, you'll learn five common mistakes to avoid that new and even experienced facilitators make. Subjects covered include no clear plan, lose control, any discussion is good, uneven participation, no focus on results, and recommendations for new facilitators....

As leaders, managers, team leaders, and members, we often hear we need to develop and improve our communication skills. This program shows seven steps to put into practice straight away, including identifying a checklist of skills, getting feedback from others, summarizing skills that need development, developing skills, actively experimenting with new skills, evaluating progress, and celebrating your success.

This program is intended to teach people how to be interesting and effective while asking questions. Topics in this stimulating video include why we need to ask questions, the difference between closed questions and open questions, questions in a group, motivating questions, questions to use more carefully, and using silence.

The YouTube sensation and podcaster is using his talents to inspire people with disabilities.

Communication is the transferring of information from one person to another and helps us in making new friends. The development of communication skills in children can help build positive interpersonal relationships. Effective communication skills help children to manage their emotions and to solve conflict without violence. Verbal and non-verbal skills are investigated, demonstrating why children need to be aware that there are different communication...

With an election looming, it’s time for Eve, President of the Entire Earth, to find out if she got this job simply because of her height or whether she’s got the right stuff. What does a debate involve? How can she win it? Who is her mystery opponent? And just how displeasing is wasp pie?

Managing conflict effectively is essential to a productive work environment. This program plays out some of the potential conflicts that can occur in an aged care facility, shows the negative responses to disagreements, and then offers practical techniques to better deal with disagreements in a health care setting. Actors demonstrate how conflicts between staff and relatives can often be resolved by using fogging and negative assertion; how tension...